Last Updated: May 21, 2024
Curino LLC. ("Curino", "we", "us", "our") is committed to protecting your personal information and your right to privacy. Your trust & privacy is more important to us than anything else. And that is why we will never sell your data or do advertising. If you have any questions or concerns about this privacy notice ("Privacy Policy") or our practices with regard to your personal information, please contact us at [email protected].
When you visit our website, including https://raquo.ai (the "Website"), use our applications, as the case may be (the "App"), and more generally, use any of our services that link to this Privacy Policy (the "Services," which include the Website and App), we appreciate that you are trusting us with your personal information. We take your privacy very seriously. In this Privacy Policy, we seek to explain to you in the clearest way possible what information we collect, how we use it, and what rights you have in relation to it. We hope you take some time to read through it carefully, as it is important. If there are any terms in this privacy notice that you do not agree with, please discontinue the use of our Services immediately.
If you are located in the European Economic Area ("EEA") or the United Kingdom ("UK"), "personal information" means any information relating to an identified or identifiable individual. This privacy notice applies to all information collected through our Services (which, as described above, includes our Website and App), as well as any related services, sales, marketing, or events. Beyond the Privacy Policy, your use of our Services is also subject to our Terms of Service.
You provide us with personal information about yourself when you download our app, communicate with us, make a payment, or subscribe to our newsletter.
If you contact us directly, we may receive additional information about you. For example, when you contact our Customer Support Team, we will receive your name, email address, the contents of a message or attachments that you may send to us, and other information you choose to provide. When we send you emails, we may track whether you open them or click links to learn how to deliver a better customer experience and improve our Services.
If you decide that you wish to apply for a job with us, you may submit your contact information and resume online. We will collect the information you choose to provide on your resume, such as your education and employment experience. You may also apply through Lever. If you do so, we will collect the information you make available to us on Lever or any external job posting in which you found us.
If you make a purchase through our Services, your payment-related information, such as credit card or other financial information, is collected by our third-party payment processor on our behalf.
When you use our Services, we may receive any personal information you provide or otherwise make available to us via our Services. For example, when you use Raquo’s AI-powered time tracking feature, we may receive text-based summaries derived from the audio capture of your meetings or non-meeting audio recordings (e.g., voice memos). We may receive additional information related to audio and video recordings on your device, such as meeting and calendar details.
As part of Raquo’s integration with OpenAI, we may also collect the outputs generated by OpenAI, such as the audio transcription summaries of your audio recordings and any other data generated by the OpenAI integration.
When you use our Website, we automatically collect personal information about your device and how you use our Website.